Privacy Policy

We may collect information that you choose to give us. This can happen when you contact us, send a website form, request a quotation, book a consultation, subscribe to updates, apply for a job, or work with Skylark.

The information may include your name, company name, job title, email address, phone number, project details, budget, messages, files, creative briefs, and other information you choose to share.

If you become a client, we may also keep project communication, approvals, invoices, contracts, payment records, contact details, and service history.

Clients may provide files and information needed for a project. This can include photos, videos, logos, product details, campaign data, website content, social media assets, advertising information, and other creative material.

Clients are responsible for making sure they have permission to provide personal data, images, testimonials, employee information, customer information, or third-party content.

We use these materials to complete the agreed work, manage the project, keep records, and meet our contractual duties.

When you visit our website, some technical information may be collected automatically. This can include your IP address, browser, device type, operating system, approximate location, referring page, pages visited, and website interactions.

We use this information to keep the website secure, find technical problems, measure performance, improve usability, and understand how visitors use the site.

We may use your information to answer enquiries, prepare quotations, provide services, communicate with clients, manage projects, collect approvals, provide support, issue invoices, and maintain business records.

We may also use information to improve our website and services, measure marketing activity, protect our systems, prevent misuse, and meet legal, tax, accounting, security, or contractual duties.

Where permitted, we may send information about Skylark services, portfolio updates, insights, offers, or events. You can opt out of promotional communication at any time.

When a client hires Skylark for advertising, SEO, social media, email marketing, lead generation, analytics, or similar services, we may process information needed to provide those services.

This may include campaign data, audience information, leads, advertising account information, website events, analytics, and enquiry details.

When we process personal data only for a client, that client normally decides why and how the data is used. Clients are responsible for having suitable privacy notices and consent processes where required.

Skylark may use platforms such as Google, Instagram, Facebook, LinkedIn, YouTube, WhatsApp, Meta services, and other digital platforms.

These platforms may collect information under their own privacy policies and terms. Skylark does not control how those third-party services handle information.

For client projects, we access platform information only when the client has authorised us to do so and when it is needed for the agreed service.

Our website may use cookies, pixels, local storage, tags, and similar tools. They can help the website work, remember preferences, improve security, measure traffic, and understand marketing performance.

Some cookies are needed for website functions. Analytics or advertising cookies may be used where allowed and, when required, after consent is given.

You can manage or delete cookies through your browser settings. Some website features may not work as expected if certain cookies are disabled.

We may use services such as Google Analytics or similar tools to understand website visits, referral sources, devices, campaign performance, and general usage trends.

These providers may process information under their own privacy policies and service terms. Where possible, we use privacy-focused settings and limit unnecessary data collection.

Where permitted, we may use advertising tools to measure campaigns, understand conversions, and show relevant advertising to people who have previously interacted with our website.

These services may use cookies, device identifiers, or conversion events. Where consent is required, these technologies should only be activated after consent has been provided.

If you contact Skylark through our website, email, phone, WhatsApp, social media, or another channel, we may keep the information you provide.

We use it to answer your enquiry, prepare a proposal, follow up with you, and maintain an appropriate business record.

Third-party messaging services such as WhatsApp may also process information under their own privacy policies.

For client work, we may process billing information, invoices, tax details, payment status, transaction references, and accounting records.

We do not normally store complete card details or banking authentication credentials through this website. Banks and payment providers may process payment information under their own terms and privacy policies.

If you apply for a job, internship, freelance role, or another opportunity, we may collect your name, contact details, resume, portfolio, work history, education, experience, salary expectations, and interview information.

We use this information to review applications, communicate with candidates, conduct interviews, make hiring decisions, and keep recruitment records where appropriate.

Skylark may show completed branding, design, marketing, website, photography, video, CGI, or advertising work in our portfolio, website, social media, presentations, awards, or promotional material where we have permission to do so.

We do not intend to publish confidential, restricted, embargoed, or unpublished client information when this would conflict with an agreement or confidentiality duty.

Clients who need special restrictions on portfolio use should include those requirements in the relevant project agreement.

We do not sell personal information as a business practice.

We may share information with trusted providers that help us operate our business. These can include hosting companies, cloud services, freelancers, analytics providers, email providers, advertising platforms, software services, payment providers, and accountants.

We may also share information when required by law or when needed to protect legal rights, prevent fraud, respond to authorities, enforce agreements, or protect Skylark, our clients, users, or others.

Our website may link to external websites, social platforms, maps, software, portfolio platforms, or embedded services.

Skylark does not control the privacy, security, content, or availability of these services. Please review their privacy policies before providing personal information.

Some cloud, advertising, analytics, or technology providers may store or process information outside India.

Where information is processed internationally, we aim to use these services in line with applicable legal requirements and any relevant restrictions.

We keep personal information only for as long as it is reasonably needed. This may include providing services, managing client relationships, keeping project records, meeting legal duties, handling disputes, and protecting business interests.

How long we keep information depends on the type of data, the project, legal duties, contracts, and operational needs.

When information is no longer needed, we may delete, anonymise, or securely dispose of it.

We use reasonable technical and organisational measures to protect personal information from loss, misuse, unauthorised access, disclosure, alteration, or destruction.

These measures may include access controls, secure hosting, authentication, updates, backups, restricted access, and encryption where appropriate.

No website or electronic system can guarantee complete security. Please take suitable care when sending confidential or sensitive information online.

Depending on applicable law, you may have rights over your personal information. These may include asking what information we hold, requesting corrections, asking for deletion where allowed, withdrawing consent, or raising a privacy concern.

Some requests may be limited by legal, security, contractual, verification, or record-keeping requirements.

To make a privacy request, contact us using the details provided below.

You can ask us to stop sending promotional messages. If an email includes an unsubscribe option, you may use it to opt out.

We may still send necessary non-promotional messages about an enquiry, project, invoice, transaction, security matter, contract, or legal duty.

Our website and services are mainly intended for businesses, professionals, and adults. We do not design our services to knowingly collect information from children for independent marketing.

If a client project involves children, such as approved photography or campaign content, the client is responsible for obtaining any permissions or consent required by law.

Please avoid sending highly sensitive, confidential, financial, authentication, security, or proprietary information through normal website forms unless we specifically ask for it.

Information covered by a confidentiality agreement will also be handled according to that agreement.

We may keep or disclose information when required by law, legal proceedings, court orders, regulatory duties, investigations, or lawful requests.

If Skylark is involved in a merger, acquisition, restructuring, or transfer of business, relevant information may form part of that transaction where permitted by law.

We may update this Privacy Policy when our services, technology, business practices, providers, or legal requirements change.

When we make changes, we will update the date shown at the top of this page. Important changes may also be communicated through the website when appropriate.

If you have questions about this policy or want to make a privacy request, please contact Skylark using the official details published on skylarkgraphica.com.

Please provide enough information for us to understand your request. We may need to verify your identity before completing certain requests.